Crew Lift: Gym Tracker Support

Updated August 19, 2026

For account, sync, privacy, accessibility, or incident support, email rxv2dev@gmail.com. Include your app version, build number, iOS version, and the request ID shown by an error when available. Do not send workout notes, body metrics, HealthKit identifiers, access tokens, or screenshots containing private health information.

Account deletion

Open CrewLift, go to Settings, and choose “Delete Account & Data.” The app reports completion only after the server confirms deletion. If you cannot access the app, contact support from the email associated with your request.

Subscriptions

Crew subscriptions are purchased and billed by Apple. The crew organizer can view, change, or cancel a subscription from Crew Lift: Gym Tracker Settings or Apple Account subscription settings. Deleting a Crew Lift: Gym Tracker account does not cancel an App Store subscription.

Crew safety

To report or block a member, open the Crew tab and use the menu beside that member’s name. A report is private. Blocking separates the accounts from their shared crew and prevents future shared membership. Email CrewLift Safety if you cannot use the in-app controls.

Common recovery steps

Keep the app installed, connect to a reliable network, open Settings, and choose Test Connection. Rejected offline changes appear in Settings with retry and discard controls. If the local store cannot open, CrewLift offers retry and a privacy-safe diagnostic export without deleting the store.

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